Privacy Policy

Information We Collect

When you register an account or use our services, we collect information that you provide directly. This typically includes your full name, date of birth, residential address, email address, telephone number, and any identification details required for verification purposes. Payment information such as bank account details or cryptocurrency wallet addresses is also collected solely to process deposits and withdrawals.

We also gather technical and usage data automatically. This includes your IP address, browser type and version, device operating system, pages visited, time spent on the site, and referring website addresses. Such information helps us understand how our platform is used and allows us to improve the overall experience for Australian players.

How We Use Your Information

The information we collect is used to create and manage your account, provide access to our games, process financial transactions, and ensure compliance with licensing and regulatory requirements. We may also use it to personalise your gaming experience, send important account notifications, and deliver relevant promotional offers where you have consented to receive them.

Additionally, we analyse usage patterns to detect and prevent fraud, maintain the security of our platform, and fulfil our legal obligations under Australian law. We do not use your data for automated decision-making that produces legal or similarly significant effects beyond what is necessary for the provision of our services.

Sharing and Disclosure of Information

We do not sell your personal information to third parties. However, we may share data with trusted service providers who assist in operating our business. These include payment processors, identity verification agencies, customer support partners, and marketing service providers. All such parties are bound by strict contractual obligations to keep your information confidential and secure.

Disclosure may also occur where required by law, such as to comply with requests from regulatory authorities or law enforcement agencies. In the event of a business restructure or merger, your information may be transferred as part of the overall assets, subject to the same privacy protections outlined in this policy.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enable certain functions, analyse traffic, and provide a more personalised experience. These may include essential cookies required for account login and game functionality, as well as performance and functionality cookies that remember your preferences.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may limit your ability to use some features of our platform. We also use analytics tools to better understand visitor behaviour while respecting your privacy choices.

Data Security

We take the protection of your information seriously and implement appropriate technical and organisational measures to prevent unauthorised access, loss, misuse, or alteration. This includes encryption of sensitive data, secure servers, regular security assessments, and strict access controls for staff members who need to handle personal information.

While we maintain robust safeguards, no online system can guarantee absolute security. We encourage you to use strong, unique passwords and to keep your login details confidential.

Your Rights and Choices

You have the right to access the personal information we hold about you, request corrections if it is inaccurate or incomplete, and ask for deletion of your data where we no longer have a legitimate reason to retain it. You may also withdraw consent for marketing communications at any time by adjusting your account settings or contacting our support team.

To exercise any of these rights, simply reach out to our customer service team. We will respond to your request within a reasonable timeframe and in accordance with applicable Australian privacy laws.

Retention of Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once retention is no longer justified, we securely delete or anonymise the data.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically so you remain informed about how we protect your information.

If you have any questions or concerns about our privacy practices, please contact our support team who will be happy to assist.