Terms and Conditions
By using the services provided by Cleobetra Casino you agree to comply with the rules set out below. These terms form a legally binding agreement between you and the operator and govern every aspect of your access to the platform, including account creation, financial transactions, bonuses, and gameplay. Please read them thoroughly before proceeding.
Who Can Play
You must be at least eighteen years of age and legally entitled to participate in online gaming under the laws that apply in your jurisdiction. Residents of certain restricted territories are not permitted to open or use an account. It is your responsibility to ensure that using our services does not breach any local regulations.
Account Registration and Verification
When you create an account you must supply accurate and complete information. You may only hold one account per person, household, IP address and payment method. We reserve the right to ask for proof of identity, age and address at any time. Failure to provide requested documents may result in the account being suspended or closed. All information you give us is handled in accordance with our privacy practices.
Account Security
You are responsible for keeping your login details confidential. Any activity that occurs under your account is considered your responsibility. If you suspect unauthorised access you must notify us immediately. We may require you to change your password or take other steps to protect the account.
Deposits and Withdrawals
Funds can be added to your account using the payment options displayed on the cashier page. All deposits must be made from a payment source in your own name. Withdrawals are processed after internal verification and any applicable wagering requirements have been met. Processing times vary depending on the method chosen and the completeness of your verification documents. We may apply limits on the size and frequency of withdrawals.
Bonuses and Promotions
From time to time we offer welcome bonuses, free spins, reload offers and other promotions. Each offer has its own set of rules including wagering requirements, maximum bet limits, eligible games and time limits. Only one bonus can normally be active at any time unless otherwise stated. We reserve the right to remove, amend or cancel any promotion without notice. Attempting to abuse bonus offers may lead to forfeiture of winnings and closure of the account.
Game Rules and Fair Play
All games are provided by licensed third-party suppliers. The outcome of each game is determined by certified random number generators. You agree to accept the results as final. It is forbidden to use automated scripts, bots, or any form of artificial advantage. Collusion, chip dumping or any other form of fraudulent behaviour will result in immediate account closure and forfeiture of funds.
Prohibited Conduct
You must not use the platform for any unlawful purpose. The following activities are strictly prohibited: creating multiple accounts, providing false registration details, making chargebacks, abusing technical glitches, or attempting to manipulate game outcomes. We may suspend or permanently ban any account that breaches these rules and report serious incidents to the relevant authorities.
Responsible Gambling
We are committed to promoting responsible gambling. Tools such as deposit limits, loss limits, session reminders and self-exclusion are available. If you feel you are losing control, please use these tools or contact our customer support team. We also provide links to external organisations that offer professional help for gambling-related issues.
Limitation of Liability
Our total liability to you shall not exceed the amount you have paid to us in the preceding twelve months. We are not liable for any loss of profits, data, or indirect or consequential losses. The platform is provided on an “as is” basis and we do not guarantee uninterrupted or error-free service. Technical faults or interruptions beyond our reasonable control do not give rise to claims for compensation.
Changes to These Terms
We may update these terms from time to time. Continued use of the platform after changes have been published constitutes acceptance of the new terms. We will notify you of material changes through the website or by email where appropriate. It remains your responsibility to review the terms regularly.
Governing Law
These terms are governed by the laws of the jurisdiction in which the operator is registered. Any disputes shall be subject to the exclusive jurisdiction of the courts in that territory, unless otherwise required by applicable consumer laws.
If you have any questions about these Terms and Conditions, please contact our customer support team through the live chat or email address listed on the website.